Privacy Policy

1. Information We Collect

At Flame Gaming, we are committed to protecting your privacy. We collect information only as necessary to fulfill your merchandise transactions and optimize your experience on our Hub. The types of information we process include:

• E-commerce Shipping Information: When you place an order on our Merch Shop, we collect your full name, delivery address, city, district, and active mobile number to facilitate courier dispatch.
• Automated Feeds: The system logs basic cache states when pulling uploads and shorts from public feeds to display gameplay content.

2. How We Use Your Data

Your data is processed strictly under secure conditions for the following purposes:

1. To process, fulfill, and log local courier delivery orders within Sri Lanka.
2. To coordinate securely with local payment processors.
3. To optimize website content cache, load statistics, and video play counters.

3. Third-Party Integrations & Data Transfers

We do not sell, rent, or trade your personal data. We share details only with trusted services necessary for storefront operations:

• Video Feeds: This site embeds public video feeds. By browsing our media archive, you agree to be bound by the respective platform Terms of Service and Privacy Policies.
• Courier & Delivery Providers: To deliver physical merch (hoodies, jerseys, speed mousepads), your address and phone number are shared with local shipping partners for Cash on Delivery (COD) services.
• Product Images: Product media is served via secure content delivery nodes.

4. Data Security

We utilize industry standard security configurations, SSL encryption, and secure storage to protect your orders. However, please remember that no transmission method over the internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you have the right to request access to the personal data we hold about you, request corrections, or ask for the deletion of your order records. To invoke any of these rights, please contact our support team.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or regulatory changes. We encourage visitors to review this page periodically for updates.